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Professional Development
Leadership Skills for Supervisors: Communication, Coaching and Conflict
Curriculum
10 Sections
35 Lessons
Lifetime
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Course Foundations & Leadership Assessment
4
1.1
The Power of Supervision
10 Minutes
1.2
Learning Objectives & Roadmap
5 Minutes
1.3
Pre-Course Reflection: The Leader Within
15 Minutes
1.4
Pre-Course Assessment
15 Minutes
10 Questions
Pre-Assignment Workshop & Review
2
2.1
Activity: The Pre-Assignment
15 Minutes
2.2
Review: Making Connections
10 Minutes
Understanding Leadership Temperaments
5
3.1
The Science of Self-Discovery
10 Minutes
3.2
Activity: The Temperament Assessment
20 Minutes
3.3
Analyzing the Four Types
15 Minutes
3.4
Debrief & Application
10 Minutes
3.5
QUIZ: Identifying Temperaments
5 Questions
Introversion vs. Extroversion
4
4.1
The Energy Equation
10 Minutes
4.2
Activity: Self-Assessment
15 Minutes
4.3
Case Study: The Recharge Routine
10 Minutes
4.4
QUIZ: Understanding Energy Styles
5 Questions
Core Leadership Models & Performance Management
5
5.1
Principles of Effective Supervision
10 Minutes
5.2
Common Leadership Styles
15 Minutes
5.3
The Situational Leadership II® Model
15 Minutes
5.4
Performance & Servant Leadership
15 Minutes
5.5
QUIZ: Leadership Styles & Strategies
7 Questions
Time Management & Energy Optimization
6
6.1
The Efficiency Mindset
10 Minutes
6.2
Strategies for Productivity
15 Minutes
6.3
Managing Energy: Larks and Owls
10 Minutes
6.4
The 5-Minute Method & Organization
10 Minutes
6.5
Reflection: Applying the Concepts
15 Minutes
6.6
QUIZ: Time & Energy Management
6 Questions
Onboarding & The Commitment Curve
5
7.1
The Power of First Impressions
10 Minutes
7.2
Understanding “The Dip”
15 Minutes
7.3
The Four Stages of Commitment
20 Minutes
7.4
Bridging the Gap
10 Minutes
7.5
QUIZ: Onboarding & Retention
5 Questions
Employee Development Models
5
8.1
The Coaching Model (Steps 1 & 2)
15 Minutes
8.2
The Coaching Model (Steps 3 & 4)
15 Minutes
8.3
The Dialogue Model & “I” Messages
15 Minutes
8.4
The Decision Matrix
10 Minutes
8.5
QUIZ: Coaching & Communication Skills
6 Questions
Conflict Resolution Strategies
4
9.1
The Nature of Conflict
10 Minutes
9.2
The Five Conflict Styles
15 Minutes
9.3
Techniques for Resolution
15 Minutes
9.4
QUIZ: Conflict Resolution Mastery
7 Questions
Sustainable Leadership & Innovation
4
10.1
Secrets to Successful Leadership
10 Minutes
10.2
Creating an Environment for Innovation
15 Minutes
10.3
Recommended Reading
5 Minutes
10.4
Final Examination
10 Questions
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