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Instructor-Led
Deep-Dive Workshops
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The Team
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Contact
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Courses
Supervisors and Managers Series
Becoming Management Material
Curriculum
26 Sections
78 Lessons
Lifetime
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Course Overview & Leadership Profile
4
1.1
Course Overview
1 Minute
1.2
Learning Objectives
10 Minutes
1.3
Leadership Work Practices Assessment
15 Minutes
1.4
Pre-Course Assessment
10 Questions
About The Learning Organization
2
2.1
What is a Learning Organization?
2 Minutes
2.2
Are You a Lifelong Learner?
5 Minutes
Achieving Personal Mastery
3
3.1
What Is Personal Mastery?
5 Minutes
3.2
Your Personal Vision
10 Minutes
3.3
Our Personal Vision and Our Values
15 Minutes
Analyzing Our Mental Models
5
4.1
Our Mental Models
5 Minutes
4.2
Mental Models in the Workplace
5 Minutes
4.3
Strategies for Working with Mental Models
5 Minutes
4.4
The Ladder of Inference
10 Minutes
4.5
Reflection: Using Your Own Experiences as a Resource
10 Minutes
Achieving A Shared Vision
1
5.1
What is a Shared Vision?
10 Minutes
Team Learning
3
6.1
Team Learning
8 Minutes
6.2
Protocols for Skillful Discussion
4 Minutes
6.3
Preparing the Ground for Skillful Discussion
6 Minutes
Systems Thinking
1
7.1
Systems Thinking
10 Minutes
Understanding Leadership
5
8.1
About Leadership
10 Minutes
8.2
Understanding Your Comfort Zone
7 Minutes
8.3
Managing Performance
6 Minutes
8.4
Servant Leadership
6 Minutes
8.5
Onboarding and Orientation
8 Minutes
Five Practices
4
9.1
Practices One, Two, and Three
12 Minutes
9.2
Image Identification
8 Minutes
9.3
Practices Four and Five
15 Minutes
9.4
Practices in Practice
15 Minutes
Building Trust
2
10.1
The Cycle Of Trust And Performance
10.2
Trust Exercise
Managing Change
5
11.1
About Change
11.2
Making Connections
11.3
Key Factors in Successful Change
11.4
A Step-by-Step Plan for Change
11.5
Case Study: Getting More from the Last Hour
The Four Room Apartment
1
12.1
The Four Room Apartment
Time Management Tips and Tricks
6
13.1
Getting Things in Order
13.2
Mastering E-mail
13.3
Time Management Tips
13.4
A Planning Checklist
13.5
Putting Plans into Action with Scheduling Aids
13.6
Organizing Your Work Area and Your Paperwork
Managers vs. Leaders
1
14.1
Managers vs. Leaders
Learning and Thinking Styles
4
15.1
Learning Styles
15.2
Learning Styles Exercise
15.3
Thinking Styles
15.4
Learning and Thinking Styles Exercise
Influence Strategies
2
16.1
Common Influence Strategies
16.2
Cialdini’s Six Strategies
Managing Relationships
8
17.1
The Relationship Cycle
17.2
Coaching Through Conflict
17.3
Preparing for Conflict
17.4
Managing Stress
17.5
The Positive Effect
17.6
Fifteen Steps for Dealing with Upset People
17.7
Five Tips for Dealing with Difficult People
17.8
Six Steps for Dealing with Angry People
A Simple Problem-Solving Process
2
18.1
Systematic Problem Solving
18.2
Personal Problems
Strategic Planning
2
19.1
SWOT Analysis
19.2
Individual Analyses
Doing Delegation Right
6
20.1
What is Delegation?
20.2
Advantages and Worries of Delegating
20.3
Determining What to Delegate
20.4
Successful Delegation Steps and Tips
20.5
Levels of Delegation
20.6
Delegation Case Study
Criteria for Useful Feedback
1
21.1
Giving Constructive Feedback
Feedback Techniques
2
22.1
Feedback Techniques
22.2
Case Study
Mastering Your Body Language
1
23.1
Mastering Your Body Language
Meeting Management
5
24.1
Preparing for Meetings
24.2
Reading the Reports
24.3
During the Meeting
24.4
Managing Meetings
24.5
Presentation Tips
Pumping up a Presentation
1
25.1
Pumping up a Presentation
Personal Development
3
26.1
Personal Development
26.2
Course Summary
26.3
Post-Course Assessment
10 Questions
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